ORDERS, SHIPMENTS AND DELIVERIES

Who pays for the shipping?

Shipping costs are always paid by the buyer IF -Free of Charge- is not mentioned to the selected product/s

Who pays for the return shipping costs?

The return shipping costs are at the buyer's expense. MyFashionDays is responsible for the return only in case of faulty or incorrect products.

How should I prepare the package with my return?

Place the product in its original packaging (both the manufacturer’s packaging and the packaging the item(s) arrived in, remove any old shipping labels, place the print-out of the return authorization that you received via email inside the package.

 

What should I do if I receive a faulty or incorrect product?

Should you receive a faulty product or not the product you ordered, open a return request ticket your profile and send photos of the product HERE. We will send you instructions on how to proceed within the next business day following your request.

Do shipping costs include VAT?

No, shipping costs are exempt from VAT. VAT if applicable, will be included in the order.

STANDARD - Delivery in 5-10 working days

WEIGHT RANGE USA, Canada
0-1 Kg 9.90 €
1-2 Kg 14.90 €
2-3 Kg 16.90 €
3-4 Kg 19.90 €
4-6 Kg 29.90 €
6-8 Kg 34.90 €
8-10 Kg 49.90 €
Shipping costs are to be considered VAT excluded and are to be paid by the buyer. For direct shipments to USA, if the order value is below 800 USD custom duties are not applied.

EXPRESS - Delivery in 2-5 working days

WEIGHT RANGE USA, Canada
0-2 Kg 19.90 €
2-4 Kg 24.90 €
4-6 Kg 34.90 €
Shipping costs are to be considered VAT excluded and are to be paid by the buyer. For direct shipments to USA, if the order value is below 800 USD custom duties are not applied.
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